The importance of soft skills in the world of business today
can hardly be over-emphasized. Since business exist for the benefit of people
and people constitute the core asset of most business organizations, soft
skills assume great significance. Soft skills are essentially skills of a
qualitative nature that deal with people-related interaction. Soft Skills are
different from domain knowledge or subject related expertise. Soft Skills
should necessarily supplement domain knowledge relevant to every business.
Soft Skills considered being extremely valuable across
corporate and business. Unlike the knowledge of specific subjects and expertise
in functional domains, soft skills are of value irrespective of the functional
area and nature of business. Soft skills relate to the behavioral skills &
the ability to get along. Unlike subject or domain knowledge, these skills are
not at all learning out of text books. While reading standard
books may be helpful, soft skills are really picked up more from observations,
participation, right exposure and on-the-job training. [OJT].
Soft Skills are becoming increasing by significant in a
variety of business today. Soft Skills are as important as hard skills, and
under certain circumstances become more valuable in business situations. Soft
skills arenít job specific, like the subject knowledge, and hence are broadly
applicable across job titles and sectors. There is a growing realization in the
business and corporate circles that although hard skills are a necessary condition
for the employee performance, they are by no means a sufficient condition.
Businesses are increasingly looking for people who are not only skilled in
terms of technical and subject related knowledge, but also soft skills
including communication skills and other people and interactive skills.
Workplace demands are focusing more and more on people with
a mix of hard skills and soft skills. People may have very good subject
knowledge and very many academic degrees and certifications. They may have
sound theoretical background and adequate conceptual clarity. But these by
themselves are of not much use unless they are supplemented by a host of
relevant people related skills like team work and relationship building,
positive attitude, flexibility, self- confidence, time management and relevant communication